Shipping

FREE SHIPPING FOR ORDERS OVER $25.00
(Within the United States)

Lee Roberts Music Publications offers six different shipping options through the USPS, including free shipping for orders over $25.00, and economy rates. A $1.00 Handling Fee is included in the cost of shipping each order.

Orders are normally processed and shipped within 24 hours on weekdays, and 48 hours on weekends. When the order is shipped, a tracking number will be emailed to the customer.


Returns

We offer free returns or exchanges on any item that is:

• Defective or 
• Shipped in error. 

    You may return your item for another or for a refund to the original payment method.  

    Please note that all returned items must be:

    • Authorized by Lee Roberts Music for return,
    • Mailed back within 30 days of when you received them,
    • In the same condition in which they were received, and
    • Accompanied by the shipping label provided by Lee Roberts Music.


    To make a return or exchange:

    1. Please email us at info@leerobertsmusic.com.
    2. In your email, indicate the item(s) you wish to return, the reason for the return, and whether you wish a refund or item exchange.
    3. You will be emailed a prepaid label within 24 hours of your request.
    4. Using the provided label, mail your return items back to us.

    After your return is received in good order, a credit will automatically be applied to your original method of payment.

    If you have any questions, please contact us at:

    • info@leerobertsmusic.com

    Secure Shopping:

    Purchases on this Lee Roberts Music Publications website are made securely through Shopify Shipping by credit card or through PayPal Express. The customer is emailed a receipt for each transaction once payment is completed.

    Shopify and PayPal protect the customer’s financial information with sophisticated fraud prevention and security systems. Credit card and financial information is kept confidential by Shopify and PayPal. 

    Shopify/PayPal receive and provide to Lee Roberts Music Publications, the customer’s shipping address and phone or email contact information for the purposes of processing the order and contacting the customer.  Lee Roberts Music Publications does not share this information with third parties.

    Privacy Policy - Shopify

    Privacy Policy - PayPal